This Privacy Policy describes how Ignited O2 LLC ("we," "us," or "our") collects, uses, shares, and protects information in connection with our website (ignitedoutreach.com) and related services (collectively, "our website"). By accessing or using our website, you agree to the terms of this Privacy Policy. Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms and Conditions.
The Information We Collect and/or Receive
In the course of operating our website, Ignited O2 LLC will collect (and/or receive) the following types of information. You authorize us to collect and/or receive such information.
1. Personal Information
When you register on or use our website, you will be asked to provide personal information about yourself, such as your name, e-mail address, and birthdate. You may also be asked to create a profile by providing additional information about yourself, such as handicap, dexterity, gender, height, weight, and bone lengths. All information we collect and/or receive under this section is collectively called "Personal Information." We do not collect any Personal Information from you when you use our website unless you provide such information voluntarily.
2. Geolocational Information
Certain features and functionalities of our website are based on your location. In order to provide these features and functionalities, we may, with your consent, automatically collect geolocational information from your device or wireless carrier and/or certain third-party service providers. Such information is collectively called "Geolocational Information." Collection of such Geolocational Information occurs only while you are actively using our website. You may decline to allow us to collect such Geolocational Information, in which case Ignited O2 LLC will not be able to provide certain features or functionalities to you.
3. Other Information
In addition to the Personal Information and Geolocational Information, we may collect or receive additional information (collectively, the "Other Information"). Such Other Information may include:
a. From Your Activity. In an ongoing effort to improve our website, we automatically collect certain information when you access and use our website. Such information includes, without limitation, IP addresses, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of our website users visit, log files, and similar information and data.
b. From Cookies. We collect information using "cookie" technology. Cookies are small packets of data that a website stores on your device so that your device will "remember" information about your visit. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them) to help us collect Other Information and to enhance your experience using our website. If you do not want us to place a cookie on your device, you may be able to turn that feature off in your browser settings. Please consult your browser's documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, our website may not function properly.
c. Third-Party Analytics. We use third-party analytics services (such as Google Analytics) to evaluate your use of our website, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to our website and Internet usage. These third parties use cookies and other technologies to help analyze and provide us the data. By accessing and using our website, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. For more information on Google Analytics, including how to opt out from certain data collection, please visit https://www.google.com/analytics. Please be advised that if you opt out of any service, you may not be able to use the full functionality of our website.
How We Use and Share the Information
You authorize us to use the Personal Information, Geolocational Information, and the Other Information (collectively, the "Information") to provide and improve our website, products, and services; to solicit your feedback; and to inform you about our products and services and those of our promotional partners.
You also authorize us to use and/or share Information as described below.
Agents, Providers, and Related Third Parties. We may engage other companies and individuals to perform certain business-related functions on our behalf. Examples may include providing technical assistance, order fulfillment, customer service, and marketing assistance. These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law. We may also share your Information with any of our parent companies, subsidiaries, or other companies under common control with us.
Aggregated Information. In an ongoing effort to better understand our users and our website, we might analyze the Information in aggregate form in order to operate, maintain, manage, and improve our website. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Legal Requirements. To the extent permitted by law, we may also disclose the Information: (i) when required by law, court order, or other government or law enforcement authority or regulatory agency; or (ii) whenever we believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or safety of Ignited O2 LLC or others.
Data Retention
We retain your Personal Information for as long as your account is active or as needed to provide you with our services. We also retain Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you close your account or request deletion of your Personal Information, we will delete or anonymize your data within 45 days, except where we are required by law to retain it for a longer period or where retention is necessary to resolve disputes or enforce our agreements.
Other Information collected through your use of our website may be retained in anonymized or aggregated form indefinitely for analytics and product improvement purposes.
Data Breach Notification
In the event of a data breach that affects your Personal Information, Ignited O2 LLC will notify affected users as required by applicable law. Notification will be provided via e-mail to the address associated with your account, or through another reasonable method, within the timeframe required by the law of your state or jurisdiction. If you believe your account has been compromised, please contact us immediately at [email protected].
Accessing and Modifying Information and Communication Preferences
You may access, remove, review, and/or make changes to your Personal Information by contacting us or through your account settings on our website. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the "unsubscribe" link located on the bottom of any Ignited O2 LLC marketing e-mail. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our databases.
How We Protect the Information
We take reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the Information that you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
Your Privacy Rights — California Residents
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, "CCPA/CPRA"), provides you with specific rights regarding your personal information.
Right to Know
You have the right to request that we disclose: (i) the categories and specific pieces of Personal Information we have collected about you; (ii) the categories of sources from which we collected that information; (iii) the business or commercial purpose for collecting, selling, or sharing that information; and (iv) the categories of third parties to whom we disclose that information.
Right to Delete
You have the right to request that we delete Personal Information we have collected from you, subject to certain exceptions.
Right to Correct
You have the right to request that we correct inaccurate Personal Information we maintain about you.
Right to Opt-Out of Sale or Sharing
We do not sell your Personal Information for monetary consideration. However, to the extent our use of certain third-party analytics or advertising tools constitutes "sharing" under California law, you have the right to opt out. To opt out, please contact us at [email protected] with the subject line "CA Privacy Opt-Out."
Right to Limit Use of Sensitive Personal Information
To the extent we collect sensitive personal information as defined under CCPA/CPRA, you have the right to limit our use of that information to purposes permitted by law.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide you a different level of service because you exercised your rights.
How to Submit a Request
To submit a verifiable consumer request, please contact us at [email protected] with the subject line "California Privacy Request," or write to us at the address below. We will respond to verified requests within 45 days. If we need more time, we will notify you of the extension in writing.
Authorized Agent
You may designate an authorized agent to submit a request on your behalf. We may require verification of the agent's authorization and your identity before processing the request.
Your Privacy Rights — Other U.S. State Residents
Residents of Virginia, Colorado, Connecticut, Texas, Oregon, Montana, and other states with comprehensive consumer privacy laws may have rights similar to those described in the California section above, including the right to access, correct, delete, and obtain a portable copy of their Personal Information, and the right to opt out of certain processing activities.
To exercise any of these rights, please contact us at [email protected] with the subject line "State Privacy Request" and identify your state of residence. We will respond to verified requests within the timeframe required by your state's law (generally 45 days, with a possible extension of an additional 45 days). If we deny your request, you have the right to appeal our decision by contacting us and requesting an appeal review.
We do not engage in profiling that produces legal or similarly significant effects, and we do not process Personal Information for targeted advertising in a manner that would require an opt-out mechanism beyond what is described in this Privacy Policy.
Your Privacy Rights — European Economic Area, United Kingdom, and Switzerland Residents
If you are located in the European Economic Area ("EEA"), United Kingdom ("UK"), or Switzerland, the General Data Protection Regulation ("GDPR") and applicable local data protection laws provide you with additional rights regarding your Personal Information.
Lawful Basis for Processing
We process your Personal Information on the following legal bases: (i) performance of a contract — to provide you with our website and related services; (ii) legitimate interests — to improve our website, prevent fraud, and ensure security; (iii) consent — where you have given us specific consent to process certain data (e.g., Geolocational Information); and (iv) legal obligation — where we are required to process data to comply with applicable law.
Your Rights
You have the right to: (i) access the Personal Information we hold about you; (ii) request correction of inaccurate data; (iii) request erasure of your data ("right to be forgotten") in certain circumstances; (iv) restrict or object to our processing of your data; (v) data portability — receive your data in a structured, commonly used, machine-readable format; (vi) withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing; and (vii) lodge a complaint with your local data protection authority.
International Data Transfers
If you are located in the EEA, UK, or Switzerland, your Personal Information will be transferred to and processed in the United States. We rely on standard contractual clauses approved by the European Commission, or other appropriate transfer mechanisms, to ensure your data receives adequate protection when transferred outside your jurisdiction.
Data Protection Contact
For privacy-related inquiries, please contact us at [email protected].
Important Notices to Other Non-U.S. Residents
Our website and its servers are operated in the United States. Please be aware that your Information, including your Personal Information, may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States (and are not subject to the GDPR provisions above) and choose to use our website, you hereby irrevocably and unconditionally consent to such transfer, processing, and use in the United States.
Children
We do not knowingly collect Personal Information from children under the age of 13 through our website. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Information through our website without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.
Certain state laws provide additional protections for minors between the ages of 13 and 16 (or 18 in some jurisdictions). We do not sell or share the Personal Information of users we know to be under 16 years of age without affirmative authorization from the minor (if 13–16) or their parent or guardian. If you believe we have collected information from a minor in violation of applicable law, please contact us immediately.
External Websites
Our website may contain links to third-party websites. Ignited O2 LLC has no control over the privacy practices or the content of these websites. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.
Use of Tracking Pixels
Our website utilizes tracking pixels (also known as web beacons or pixel tags) to improve your browsing experience and help us understand how our website is being used. Tracking pixels are small, invisible images or pieces of code embedded in web pages that allow us to collect data on user interactions, such as pages visited, time spent on each page, and other relevant metrics.
This information helps us to analyze website traffic, enhance our marketing efforts, and personalize content for our users. We may also use tracking pixels from third-party services, such as Google Analytics and Facebook Pixel, to gather additional insights and to serve relevant advertisements.
By using our website, you consent to the use of tracking pixels as described in this Privacy Policy. If you wish to disable tracking pixels, you can do so through your browser settings or by using opt-out tools provided by third parties.
Do Not Track
Ignited O2 LLC does not currently monitor, recognize, or honor opt-out or "Do Not Track" mechanisms transmitted by web browsers, including general web browser "Do Not Track" settings and/or signals. We will continue to monitor regulatory developments in this area and update this policy as required.
Changes to This Privacy Policy
This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy with a new effective date. In any event, you will be required to affirmatively accept the revised Privacy Policy prior to next logging in to your account.
How to Contact Us
If you have questions about this Privacy Policy, please contact Ignited O2 LLC via e-mail at [email protected] with "PRIVACY POLICY" in the subject line. You may also write to us at:
- Ignited O2, LLC
- 601 Cleveland Street, Suite 660
- Clearwater, FL 33755
- Phone: (888) 777-0815